Troubleshooting

NET/USB Function

Cannot access the network server

 When NET is blinking, the AV receiver is not properly connected to the home network.

 Make sure your network server has been started up.

 Make sure your network server is properly connected to the home network.

 Make sure your network server is correctly set.

 Make sure that the router LAN side port is properly connected to the AV receiver.

 Make sure that the correct IP address is allocated in "7. Hardware Setup" - "Network".

Playback stops while listening to music files on the network server

 Make sure the network server is compatible with this unit.

 When the PC is serving as the network server, try quitting any application software other than the server software (Windows Media® Player 12 etc.).

 If the PC is downloading or copying large files, the playback may be interrupted.

Cannot access the Internet radio

 Certain network service or contents available through the unit may not be accessible in case the service provider terminates its service.

 If a specific radio station is unavailable for listening, make sure the registered URL is correct, or whether the format distributed from the radio station is supported by the AV receiver.

 When NET is blinking, the AV receiver is not properly connected to the home network.

 Make sure that your modem and router are properly connected, and make sure they are both turned on.

 Make sure that connecting to Internet from other components is possible. If connecting is not possible, turn off all components connected to the network, wait for a while, and then turn on the components again.

 Make sure that the router LAN side port is properly connected to the AV receiver.

 Make sure that the correct IP address is allocated in "7. Hardware Setup" - "Network".

 Depending on ISP, setting the proxy server is necessary.

 Make sure that the used router and/or modem is supported by your ISP.

Cannot connect to the AV receiver from a Web browser

 Make sure that the IP address of the AV receiver is correctly input to the Internet browser.

 When DHCP is used for allocating the IP address, the IP address of this AV receiver may have been changed.

 Make sure that both AV receiver and PC are properly connected to the network.

USB storage device is not displayed

 Make sure that USB storage device and USB cable are securely plugged to the USB port of this AV receiver.

 Remove the USB storage device from the AV receiver once, and then try re-connecting.

 Performance of the hard disk that receives power from the USB port of the unit is not guaranteed.

 Depending on the type of format, the playback may not be performed normally. Check the type of the file formats that is supported.

 USB storage device with security functions may not be played.

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